Customer Satisfaction Program
We shared below the comments of some of our customers with whom we work continuously or in project-based manner. You can send your comments and suggestions to us which you desire to be published here.
We have moved our entire infrastructure in just one day with the Bida team, who are experts in their fields, working with great devotion and love of work, without interrupting the work of any of our personnel and without any problems. Bida Technology Services Inc. started by determining what our business needs and they guided us correctly by drawing up the roadmap to be followed. We especially feel their sincerity and sincerity at every stage of the services we have received. 24/7 unlimited and patient support understanding, price understanding that protects the customer, and their ability to know their business very well and produce instant solutions are an invaluable service for companies like us. With this understanding, all our IT business such as IT – IT consultancy, Cloud, Exchange, Server, Licensing, Computer Hardware and Technical Support are now in safe hands. Bida Technology Services Inc. You have many reasons to choose.
We have agreed with Bida for the data processing infrastructure of our factory which has been set up in Bursa Gemlik Free Zone. Within the scope of the specific project, the processes have been completed in a professional manner. Afterwards, the whole data processing infrastructure of the factory, which we have recently bought again in the same region, have been projected and completed by Bida. We are very satisfied with Bida thanks to their solution-oriented recommendations and sacrificed works.
In the company which I was working before, data processing support was provided by Bida. After I began working as data processing responsible in a new company, I contacted Bida and we began new projects about server, storage and backup. They are still giving us technical support. We do not have any problem in terms of accessibility and technical support, I recommend you to work with Bida.
Bida has always generated solutions for us for all of our needs regarding data processing infrastructure by guiding us in terms of advantages/costs. We also get server service within the scope of Cloud Computing. We can get 7/24 technical support thanks to the importance they give to customer relations. I can also say that one of their important characteristics is that they not only provide technical support but also they inform and guide us about the new technologies.
We were suffering from the problems in the data processing infrastructure for a long time. We were planning to renew the whole infrastructure and to form a direct connection between our branches and the center and to manage all structure from a single center. Within this scope, we got bids from different companies by sharing our work plan and infrastructure. Our most important criterion during the meetings was that the solutions are produced for us and that we are guided in a correct manner. As a result of the meetings we made, we have preferred BIDA since BIDA was not directly aimed at increasing sales, and instead, BIDA has a solution-focused approach to the project, and they have a technical competence, and the managers have sincere relations. When the project was started, we observed that BIDA has given us recommendations for preventing excessive costs and they work in a sacrificed manner for long hours, and we confirmed that we made the right choice by preferring BIDA. I have mentioned to them that I can give reference about Bida to all of my work partners.
As Demirağ Insurance Company, we have been working for duration of longer than 10 years in the insurance sector. Within this 10 years period, we have worked with pluralities of different data processing companies, but BIDA is the most professional one of them. Our server systems and the whole data processing infrastructure are being managed by BIDA.
Only Bida IT was able to solve our Microsoft Licensing problem on which we have worked for weeks. As a result of our satisfaction, we have renewed our server infrastructure by working with Bida. I can say that their technical competence level is at the top level since they provide solutions and suggestions at every step. I recommend you to work with Bida.
I think that the most important issues for workplaces and for every kind of section of the public are Information Technology and Informatics. We are working with Bida for fulfilling our needs in this field for long years. Bida provides rapid and uninterrupted service for our trademarks in the innovation and intellectual rights sectors where data safety, rapid moving capability and technology are extremely important. I thank Bida in the name of our company and in the name of our customers, and I wish them success in their future projects.
Bida is one of the rare informatics companies which provides alternative suggestions without leading to excessive cost burden in terms of Cost / Performance without increasing the costs and besides gives support on the issues of virtualization, licensing and interconnection between the branches.